the motivation of staff and customersin hospitality

You will be responsible for providing an in-depth look at the current issue in hospitality topic you previously selected and was approved by your instructor. This paper will expand on the topic beyond the issue justification you’ve already completed.

At a minimum, this justification should address:

1. The issue.

2. The scope of the issue: How much of an issue is this topic?

3. Two sides of the issue. Every story has two perspectives or sides, so inform us of both sides to the argument or issue.

4. The implications of the issue: How might this impact the hospitality industry and employees working within the industry?

The paper you submit needs to be completed in APA format. A cover page and reference page is expected. In total, your paper should be at least 7 pages, with five pages being thoroughly research content on your topic. This paper will be submitted as a Word document and will be due March 23rd by 11:59pm at least 20 reference

answer preview

The hospitality industry is concerned with providing accommodation and foods for its customers who comprise mostly of travelers. The hospitality industry is currently a competitive venture, and this implies that each entity specialized in offering hospitable services should strive to build and retain a positive image to its customers and staff. As such, motivation of employees and customers is an outstanding factor in retaining the image of a particular hospitality entity to the public domain. The motivation of staff involves a number of processes, programs, and actions initiated by the employer with the purpose of forming a conducive working environment. Staff motivation is regarded as an important productive factor that increases the quantity of output and the quality of goods and service being offered(Bharwani&Jauhari, 2013). When the staffs are motivated, they undertake their services passionately and for the interest of the customers………………………………..words 2516