What document initiates the sales process

What document initiates the sales process

1-  What document initiates the sales process?

In the sales department the sales process is initiated with the receipt of a customer order indicating the type and quantity of merchandise is being requested. This is the point, the customer order is not in a standard format and may not be a physical document. If the customer is also a business entity, the order is usually a copy of the customer’s purchase order.

The bill of lading (BOL), the shipping clerk would transfers custody of the goods, the packing slip and two copies of the BOL to the carrier then performs the following tasks, such as, records of the shipment in the shipping logs, sends the shipping notice to the billing department as proof of shipment and files one copy each of the BOL and the shipping document.

Hall. J. A., & Hall, J.A.(2015).Information technology auditing. (4th ed., pp. 388)

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